ECR - Frequently Asked Questions
How does it work? Are we a utility?
We are not a utility. Our goal is to let you keep your current electrical service and bypass the utilities to deliver green power to you. By their very nature, utilities are slow moving, conservative entities that resist consumer choice. We avoid the utility wrangling by letting you keep the utility and consolidating the utililty bill with the ECR Green Energy Program payment for the Renewable Energy Credits. In this way, you still only pay one bill for power, only now that power is green.
What are we selling?
Pure and simple: We are selling green energy to anyone with an electric bill. The way we are selling green energy is with Renewable Energy Credits (RECs). This is how anyone anywhere can sign up for green energy. The credits are portable, they don’t need to travel on the electric grid. Read on to learn more about the wonderful world of REC’s...
What is a Renewable Energy Credit?
To put it simply, RECs are a way to account for the special renewable power produced by green generation sources like wind and solar. Think about the difference between a Coal Plant and a Wind Farm:
--Coal Power Plants don’t produce REC’s, but they do produce 1.) electricity, measured in Kilowatt Hours (KwHrs), and 2.) pollution, measured in asthma, smog, and acid rain, etc.
--A Wind Farm, on the other hand, produces 1.) electricity and 2.) cleaner air, water, soil, etc, measured in RECS in proportion to KwHrs. The RECs are equal to a certain amount of KwHrs. That cleaner air is what the RECs represent. RECs are the green part of renewable power generation.
So in short, RECs are Green Energy. When you hear that someone like a business or university is using green energy, it means they have the RECs. And if they don't have the RECs, they're not using green energy.
The reason this is your problem is that the power YOU USE is probably coming from fossil fuels. To find out how much is coming from dirty coal and natural gas, check out this page.
Do I need to install anything?
Nope. That’s the beauty of our program. You get renewable energy and we use your utility’s meter and billing data to determine how many REC’s need to be put onto your bill.
So can I just buy only the credits from you instead of consolidating the utility bill with Energy Credits?
Do you really want to pay another bill every month? Most people like the idea of consolidated billing, and so do we. It’s less for you to remember to do, plus, you can use your credit card. We need access to your utility account to see your energy usage every month anyway. Imagine if we had to install another electric meter on your property, or you had to mail us your bills... we'd have to charge more and use more paper.
Where do the Renewable Energy Credits we are selling come from ?
They come from wind farms across the country. Most of the time we are buying the credits from third party projects, owned by someone else. We rely on the green-e certification to ensure the validity and veracity of the certificates we buy. Green-e is the the gold standard in consumer protection and the renewable energy industry leader for certification.
What does ECR do with the profits?
With our profits we are 1.) reinvesting them and adding new Renewable Energy to the Grid with our Community Solar program, and 2.) Donating to select community organizations we partner with. Our goal is to create a market for renewable power and use incentives like Net Metering and the Federal Investment Tax Credit to speed up the adoption of solar in the neighborhoods where its needed most.
Does this really make a difference?
It makes a huge difference. According to the EPA: Just the average person switching is like not burning 9000 pounds of coal. That’s huge. And: Just think if everyone decided to switched to green energy tomorrow: There would be so much demand for Renewable Energy Credits that the prices would go through the roof. Knowing this, energy producers and suppliers would build lots of new wind, solar and other renewables added to the grid in record time. WE’d have so much green energy we wouldn’t know what to do with it. The great thing is-- you can lock in a rate for green power when you enroll. That way, you don’t have to worry when everyone catches up with you. So we would love to have you on board and we'd really appreciate your support.
How much will this cost?
The standard rate for homes and businesses is is $ 5.00 a month for your first 200 kwhrs and then 1.5 cents a kwhr after that, plus whatever your bill is right now. If you want to know what it will cost, send us a copy of your latest electric bill at firstname.lastname@example.org and we’ll let you know how much more your bill would have been. Most people find they pay about $ 7.00 more a month using our program. That’s the equivalent of 1.5 lattes a month. Or its 23 cents a day.
What are the payment options?
You can pay using the major credit cards and with auto debit from your bank. Credit and debit cards have the 2.9% fee added. You can avoid that fee by enrolling in ACH Auto Debits. Call us for more.
Can I send you a check by mail?
Sorry, but we made the decision long time ago to be a green business. That means we can’t do checks in the mail.
I don’t have an online utility account, can I enroll?
If your utility offers an online account, we recommend signing up pronto. Why waste the trees? If your utility doesn’t, bug them about it..., We can only serve utility customers with an online utility account with the Green Power program.
What if I move?
The best part about our programs is that they are all portable. As long as you move somewhere in a participating utility you can continue to use our services.
Are you in our area?
We service everywhere in the USA with utilities that have online customer accounts. That’s the beauty of RECs, they’re portable!
What if I want to cancel?
You can cancel anytime. We'll be sorry to see you go though. Maybe you're doing something incredible, like touring the Andes or moving to a shack in Australia. Either way, we won't be jealous and we certainly won't charge you. If you received a discounted electric bill or a promotional incentive, you may be charged back that incentive for cancelling in the first 6 months.
Is my information safe with you?
Yes. We take protecting your information very seriously. Our sites and databases use cutting edge encryption to protect your data.
There is a hold on my credit card and I just signed up. What gives?
We do this because we need to make sure your card works before we buy RECs on your behalf. Some utilities run your credit; we don’t do that but we do make sure your billing is correct.
More Questions? Send us an email: email@example.com